Refund and Returns Policy
We stand behind every product we offer and want you to be fully satisfied with your purchase. If you encounter an issue, we’ll work with you to make it right.
⏱ Return Window
Returns must be initiated within 14 days of receiving your order.
✅ Eligibility Criteria
To be eligible for a return:
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Item must be unused and in original condition
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Item must be in original packaging
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Proof of purchase is required
Custom, modified, or clearance items are not eligible unless they arrive defective.
🔁 Exchange Policy
We replace items if they are defective or damaged during transit. To request an exchange, please email us within 7 days of delivery with photos and a description of the issue.
💳 Refunds
Once we receive and inspect your return, we’ll notify you of the approval status. If approved, a refund will be processed to your original payment method within 5–10 business days.
📩 How to Start a Return
To begin the return process, please email us at:
[email protected]
Include your order number and reason for return. We’ll guide you through the next steps.